Cruise Reviews - a reassurance of quality
At Fred. Olsen, we strive to offer you the very best cruise experiences we can, and are proud to see this recognised in the comments we receive from guests who have discovered the world on our smaller, friendlier fleet.
Our guests’ comments are the most important and valuable feedback we receive, helping us to ensure that our attentive staff, crews and expertly crafted itineraries provide you with a holiday of a lifetime. [ReadMoreMob]This is why we encourage our guests to provide open, honest reviews about all aspects of their cruises with us via the independent customer review site Feefo, where we’ve been awarded ‘Gold Trusted Merchant’ status for the sixth year running, or via Trustpilot, where we have a TrustScore of 4.5 out of 5 stars.
We're also delighted to have been awarded Feefo's Exceptional Service Award, an independent seal of excellence which recognises that Fred. Olsen Cruise Lines have shown particular excellence in key guest review areas. Our guests’ satisfaction is at the heart of everything we do, and this recognition is a testament to this.
Below are some of the comments we’ve received from guests who have cruised on our ocean fleet:
"Friendly staff, wonderful entertainment, great food, good company... what more could you ask for!" Independent Feefo Review
"Our first cruise and we will book another - says it all" Independent Feefo Review
"The staff and crew were exceptional and could not do enough to make it a special time" Independent Feefo Review
"I had a fabulous solo cruise. There were plenty of opportunities to meet other solo travellers." Trustpilot Review
"Small ships are ideal for us, everyone was friendly, lots of repeat customers & staff remember them." Trustpilot Review
"Friendly staff, wonderful entertainment, great food, good company... what more could you ask for!" Independent Feefo Review
"Exceeded expectations, so good we've already booked our next cruise" Independent Feefo Review
"Brilliant as always, nothing was too much trouble for the staff & crew" Independent Feefo Review
