Web accessibility
Accessibilty Statement
This accessibility statement applies to www.fredolsencruises.com. This website is run by Fred. Olsen Cruise Lines Ltd.
We want as many people as possible to be able to use this website and have provided the following features to improve accessibility:
- Ability to change colours and contrast levels using browser or device settings
- Ability to navigate most of the website using a keyboard and use access keys as shortcuts to key content
- Ability to listen to most of the website using a screen reader
- Alternative text descriptions are provided for images to convey their meaning to screen reader users
- Sufficient colour contrast used to ensure content is readable
- Forms are designed to be accessible
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Access Keys
Access keys are designed to enable the user to navigate a website using only the keyboard.
Available Access Keys for this Site
- 0 - homepage
- a - my cruises
- b - about us
- c - our ships
- p - cruises
- r - cruise brochures
- t - contact us
- u - destinations
- y - terms & conditions
Please note that some of the access keys above may not work in certain browsers, due to access keys conflicting with browser access keys.
How to Use Access Keys
PCs
Hold down the ALT and then press the relevant access key. (You may also need to release all keys then press ENTER).
Macs
Hold down the CTRL key and press the relevant access key.
Please note: access key support is browser dependent.
Accessibility Efforts and Improvements
We always aim to meet the Priority A, AA, and where possible AAA checkpoints as set down in the W3C Web Content Accessibility Guidelines.
This website is tested on a regular basis using a combination of automated tools and manual testing and we are continuously working to improve accessibility and address any issues that may arise.
During development work to the site, we ensure items requiring an interaction are marked up as such and can be targeted by a screen reader. The correct code syntax, structure and markup is also used for more standardised elements.
We know some parts of this website are currently not fully accessible:
- You cannot currently modify the line height or spacing of text
- There is a notable issue with our image sliders saying they are hidden or are inaccessible to assistive devices/technologies when they are not, we are looking into this issue.
- There is an issue with the search filters for some assistive technologies, this is also being investigated.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is currently partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, largely due to 3rd party integrations not being 100% compliant, particularly in their tracking pixels, iframes and scripts. Where appropriate, we have raised these issues with our suppliers.
Disproportionate burden
It’s not possible for users to change text size without some of the content overlapping.
We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the website undergoes its next redesign/rebuild.
Contact
If you have any questions or concerns about accessibility, please contact us at website@fredolsen.co.uk
This statement was last reviewed in June 2025.