Cruises from the UK

Having appropriate cruise insurance cover is a requirement for booking your holiday with us. Knowing you have comprehensive cover means you can relax and concentrate on planning the rest of your holiday. To help, we’ve provided three top tips for organising your cover.

TIP ONE: Ensure you have the right cover.
To avoid any pitfalls it’s best to ensure your cover is specific to cruise holidays. Also, declaring all pre-existing medical conditions to your insurer will reduce your potential for financial consequences.

TIP TWO : Avoid potential loopholes
It is tempting to save money and opt for the cheapest holiday insurance. However, many policies have loopholes that will not provide cover for the exact circumstance in the claim. Be sure to investigate what’s covered in your policy.

TIP THREE: Purchase your cover early
We advise you to get insurance organised for your forthcoming cruise as soon as you have booked. This will give you peace of mind that you are covered and protect your non-refundable deposit.

HOLIDAY EXTRAS

Fred. Olsen Cruises recognises Holiday Extras to offer competitive Travel Insurance that is tailored towards you and your cruise. 

For a quote or to buy a policy please give Holiday Extras’ dedicated insurance specialists a call on 0800 0420 218 quoting FOBR1 or visit holidayextras.co.uk/fred

Holiday Extras Cover Ltd are authorised by the Financial Conduct Authority.

If you decide to drive to your departure port you can rest assured that the process will be surprisingly simple and stress-free. At each departure port we have long term established relationships with dedicated parking providers.

You will be able to drive straight up to the cruise terminal where the luggage porters will assist with taking your bags from you, leaving you with your hand luggage, suit/dress carriers, cruise ticket and passports.

Each port operates slightly differently but there will be plenty of attendants on hand to guide and assist you with your car.

Rosyth and Newcastle (Port of Tyne) 

Newcastle (Port of Tyne): The charge is from £16 per night and must be pre booked.

Rosyth: The charge is from £14.00 per night and must be pre booked.

Vehicle registration and make required at the time of booking. If you are a disabled guest, please advise at the time of booking. For camper vans/vans, or anything larger than a normal car, a 50% additional charge applies. Car parking at these ports is operated by the car registration, therefore there are no vouchers required.

Bookable via Fred. Olsen Guest Services on 0800 0355 145
Rosyth postcode - KY11 2XP
Newcastle postcode - NE29 6EE

Southampton
ABParking - Associated British Ports
City Cruise Terminal - via Dock Gate 8 or 10 - SO15 1HJ
Mayflower Cruise Terminal - via Dock Gate 10 - SO15 1HJ
QEII Terminal - via Dock Gate 4 - SO14 3GG
Horizon Terminal - SO15 1AW
Contact 02380 488 870 | www.abparking.co.uk for prices and to book

Additional car parking can be found with the following companies:

Southampton City Council
Penguin Parking
Parking 4 Cruises

Liverpool, Portsmouth & Dover
CPS - Cruise and Passenger Services
Contact 0345 071 3939 | www.cruiseparking.co.uk for prices and to book

When booking your parking please have the following information to hand:

• Registration number
• Vehicle make and model
• Plus any required assistance which may need to be noted

If you require help with arranging Airport Parking for your Fly-Cruise, Holiday Extras will be able to assist on 0845 458 0748.

Just like airports, the facilities between UK cruise departure ports does differ.

However, the majority of them offer comfortable seating areas, refreshments and Wi-Fi, enabling you to relax and start to enjoy your cruise holiday from the moment you arrive at the cruise terminal.

We kindly request you arrive at your departure port during the time period indicated on your final cruise ticket; this is to ensure we are able to operate a smooth and timely embarkation process.

If you'd like to find out more about your specific UK departure port, please find links to our departure port's websites below:

Eavesway Cruiselink is a great way to travel to and from your next Fred. Olsen cruise* from Southampton. As the official UK coach travel provider to Fred. Olsen Cruise Lines, you can be confident of an efficient and punctual service, making getting to and from the port as relaxing and stress-free as possible.

All of their coaches come free equipped with air conditioning, WC/washroom and ample legroom, with Wi-Fi available on most vehicles. And with selected pick-up points across the UK taking you right up to the terminal, it’s easier than ever to join one of our comfortable and spacious Cruiselink vehicles driven by our team of friendly, experienced drivers.

To book your Cruiselink seats today simply call us on 01942 727 985, speak to your travel agent or visit www.eaveswaytravel.com

*Cruiselink service only available for Fred. Olsen cruises of 5 nights and above, operating to/from Southampton. Offices open Mon-Fri 0900-1700hrs, Sat 0900-1300hrs. Closed Sun & Bank Holidays. Routing and service details subject to change; please check before booking your cruise. Full T&Cs at www.eaveswaytravel.com/terms

Alternatively, if you would prefer to make your own way to your ship, you'll find that there are great road and rail links to each of our ports. For driving directions, parking, trains routes and taxi information for your specific port, please click the relevant button below. 

Offering seamless door-to-door transport for our guests, and allowing you to enjoy a streamlined experience, CMAC provide a pre-booked vehicle that is ready and waiting to get you to your chosen departure port.

For door-to-door transfers from all of our UK departure ports, please contact - 
CMAC on: 03333 207 100
or visit their website: www.cmacgroup.co.uk/doortodoor

Please be advised that  door to door transfers only operate from/to Mainland UK addresses