What time is check-in?

Where can I find my check-in time prior to joining my cruise?

Your check-in time can be found by clicking on the link on your cruise ticket, which will be sent via email approximately 21 days prior to your cruise departure. Alternatively, for those guests who have their cabin number available, please click here. We kindly request you arrive within your allocated time period so that we can ensure a smooth and timely embarkation for all guests joining the ship.

If your cruise is departing immediately, we recommend you call our 24-hour information line on 01473 746167 to ensure there are no check-in delays.

What can I expect when I check in for my cruise at the departure port?

Once you arrive at your departure port at your allotted time, you will be directed to the luggage drop-off area, where porters will be on hand to take your luggage from you. We kindly request that all luggage is labelled and that you carry dress and suit carriers as hand luggage, as these may get damaged when passing through the security scanners. For your convenience, once the porters have taken your luggage from you, the next time you see it will be in your cabin. During check-in, you will need to produce both your ticket and passport for the check-in staff, so please ensure you have these close at hand.

Once checked in, you will be issued with your ship’s pass, and you can relax in the cruise terminal lounge until called to board.