Search frequently asked questions

When do I need to settle my on board account?

We ask you to register your credit or debit card at the start of the cruise. Anything you buy on board can then be charged to your cabin account and, when your cruise is over, your bill is automatically charged back to your card for your convenience.

You can see your cabin account balance at anytime via the TV in your room, on our app, or Guest Services can provide you with a printed copy of your balance at any point during your cruise.

We accept most credit cards - Eurocard, Mastercard and Visa. (We regret we are unable to accept American Express cards.)

Unfortunately, we cannot accept Apple & Andriod pay, Maestro, Solo, Electron, Diners Club or travel agent debit cards or pre-paid currency or travellers cheque cards.

Please note: If you plan to settle your on board account in cash the currency on board is Sterling.

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